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We at Fitness Equipment Warehouse are committed to help you select the right fitness equipment for all your workout needs. Item(s) must meet the following requirements to be eligible for our 7-day satisfaction policy.
To be eligible for this 7-day satisfaction guarantee:
If all conditions are met, contact us within 7 days of your equipment delivery to arrange the return and receive a store credit voucher for an exchange or next purchase.
Send us an email at sales@fitnessequipmentwarehouse.com.au with the following information:
Product:
Date of Purchase:
Name:
Address:
Contact Number:
Email Address:
Reason for Return:
Once your return has been received + accepted, you will be issued a store credit* via email. Store credits are valid for 1 year from the issue date.
*Store credit will be in the form of a voucher to shop at the Fitness Equipment Warehouse showroom.
Returning the product will be the customer’s responsibility, simply bring it back to our showroom/warehouse or post it back at your expense.
When you return your item + receive a store credit, you will still be required to pay any outstanding payments on the original agreement. Your payments will not stop when you return an item(s). You will be issued a store credit for the full amount that you paid originally, which you may use straight away. Your store credit will last 1 year from the date of issue.
Please contact us as soon as you realise there is an issue with your order + we will try to help. As our warehouse is constantly packing your orders as fast as possible we may be unable to edit your order as it may already be packed.
If you need further assistance we recommend calling us on (08) 9455 2810 or emailing us at sales@fitnessequipmentwarehouse.com.au and we will get back to you as soon as we can.
Fitness Equipment Warehouse has become WA’s premier warehouse outlet for high-quality exercise equipment.
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